Support
- Total activity 133
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 78
Articles
Recent activity by Support-
Order Types Available on Batonex
Spot Trading Perpetual Trading Limit Order Market Order Stop Limit Stop Market Limit Order Market Order Stop Limit Stop Market TP/SL Post only Reduce Only TIF(GTC, IOC, FOK) 1. ...
-
Introduction to Spot Trading
What is Spot Trading? Spot trading refers to a series of economic transactions occurring between buyers and sellers in any type of financial market, such as stock exchanges, cryptocurrency market...
-
Introduction to Futures Trading
What is Perpetual Futures Trading? Futures trading involves contracts to buy or sell stocks, Bitcoin, gold, or various other financial products at a predetermined price at a specific time in the ...
-
What to Do If Your Withdrawal Is Missing
If you encounter a missing withdrawal, please follow these steps to resolve the issue. 1. Common Reasons for Missing Withdrawals: • Withdrawn to the deposit address of a different coin/token. •...
-
What to Do If Your Withdrawal Fails
1. If the withdrawal was made to the correct address and is being processed on the blockchain, please wait until the process is completed. However, if an unusual status such as 'failed' is shown on...
-
How to Cancel a Withdrawal
On the Website On the App Web 1. After logging in, click the "Balance" button at the top right corner. 2. Click on "History." 3. On the History page, click the "Withdraw" t...
-
How to Register Frequently Used Withdrawal Addresses
On the Website On the App Web *The following is an example for registering a withdrawal address for USDT. 1. After logging in, click the "Balance" button at the top right corne...
-
How to Check Withdrawal Status and History
On the Website On the App Web 1. After logging in, click the “Balance" button at the top right corner. 2. Click on "History." 3. On the asset history page, click the "Withd...
-
How to Withdraw Assets
On the Website On the App Web 1. After logging in, click the "Balance" button at the top right corner. 2.Search for the coin you want to withdraw and click the "Withdraw" butt...
-
What to Do If You Withdraw to the Wrong Address
You can cancel the withdrawal yourself only if it is still in a pending state. Case 1. If You Withdrew to a Wrong Address Outside of Batonex 1. Once you click the withdrawal button, Batonex ini...