Support

What is anti-phishing code? As sophisticated fraud techniques targeting cryptocurrency owners continue to spread, an increasing number of individuals are falling victim to scams. Due to the unique ...

On the Website                  On the App   Web   1. After logging in, click the profile icon at the top right corner.   2. On the ‘User Center’ page, click the ‘Settings(Change)’ button on the a...

An asset password is a secondary password used specifically for asset withdrawals. This adds an extra layer of security, requiring additional verification before any withdrawal can be processed.   ...

On the Website                  On the App   Web 1. After logging in, click the profile icon at the top right corner.   2. On the ‘User Center’ page, click the ‘Link’ button on the highlighted pho...

  You can check the fees here: https://www.batonex.com/en/commission   Batonex offers some of the lowest trading fees in the industry. Experience high quality service while reducing your trading co...

Spot Trading Perpetual Trading Limit Order Market Order Stop Limit Stop Market Limit Order Market Order Stop Limit Stop Market TP/SL Post only Reduce Only TIF(GTC, IOC, FOK)     1. ...

What is Spot Trading?   Spot trading refers to a series of economic transactions occurring between buyers and sellers in any type of financial market, such as stock exchanges, cryptocurrency market...

What is Perpetual Futures Trading?   Futures trading involves contracts to buy or sell stocks, Bitcoin, gold, or various other financial products at a predetermined price at a specific time in the ...

If you encounter a missing withdrawal, please follow these steps to resolve the issue. 1. Common Reasons for Missing Withdrawals:   • Withdrawn to the deposit address of a different coin/token.   •...

1. If the withdrawal was made to the correct address and is being processed on the blockchain, please wait until the process is completed. However, if an unusual status such as 'failed' is shown on...