KYC and Security

KYC (Know Your Customer)

• Guidance and Solutions for KYC Verification Failure
• How to Complete KYC Verification
• If Account Hacking is Suspected (How to Enhance Account Security)

Google Authenticator

• How to Bind Google Authenticator
• How to Unbind Google Authenticator
• If you cannot use Google Authenticator due to phone damage or loss

Anti-Phishing Code

• Introduction to Anti-Phishing Code
• How to Set/Change Your Anti-Phishing Code

Asset Password

• What is an Asset Password?
• How to Set/Change Your Asset Password

Email & SMS

• How to Change/Bind Your Phone Number
• What to Do If You Don't Receive the SMS Verification Code
• How to Change/Bind Your Email Address
• What to Do If You Don't Receive the Email Verification Code