On the Website On the App
Web
KYC verification is conducted in sequence: Lv.1 verification followed by Lv.2 verification.
KYC Lv.1 Verification
1. After logging in, click on the person-shaped icon.
2. Click the "Not Verified" button on the ID Verification tab.
3. Enter the required information on the KYC verification page to complete Lv.1 verification.
KYC Lv.2 Verification
1. Upload a photo of the ID you provided in Lv.1 verification, along with a handwritten note and a selfie holding both the ID and the note.
2. After applying for verification, the review is generally completed within 24 hours (business days).
*The note must include your name, the name of the exchange, and the application date. Failure to include this information may result in the rejection of your application.
3. Upon correctly entering the information and completing the review, your KYC verification will be complete.
If your KYC verification fails, please visit this page.
App
KYC verification is conducted in sequence: Lv.1 verification followed by Lv.2 verification.
KYC Lv.1 Verification
1. After logging in, click the profile icon at the top left corner.
2. Please click the "Identification" tab
3. Enter the required information on the KYC verification page to complete Lv.1 verification.
KYC Lv.2 Verification
1. Upload a photo of the ID you provided in Lv.1 verification, along with a handwritten note and a selfie holding both the ID and the note.
*The note must include your name, the name of the exchange, and the application date. Failure to include this information may result in the rejection of your application.
2. After applying for verification, the review is generally completed within 24 hours (business days).
Enter the required information on the KYC verification page to complete Lv.1 verification.
If your KYC verification fails, please visit this page.
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