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Mining Suspension Reason 1 : Temporary suspension due to expiration of Speed Item Level 0   Users can maintain Speed Item Level 0 for a maximum of 30 days after starting the BTX mining. The Level ...

Common Reasons for KYC Verification Failure   1. Failure to verify the social security number. 2. Submission of incorrect identification documents. 3. Submission by someone other than the account h...

On the Website                  On the App   Web KYC verification is conducted in sequence: Lv.1 verification followed by Lv.2 verification.   KYC Lv.1 Verification 1. After logging in, click on th...

Change your password Set up Google Authenticator Set an asset password Set an anti-phishing code Additional security recommendations: Change your password to a strong, unpredictable one. Change t...

On the Website                  On the App   Web 1. After logging in, click on the person-shaped icon.   2. Click the Bind button on the Google Authentication tab. 3. Install the Google Authentic...

What is anti-phishing code? As sophisticated fraud techniques targeting cryptocurrency owners continue to spread, an increasing number of individuals are falling victim to scams. Due to the unique ...

On the Website                  On the App   Web   1. After logging in, click the profile icon at the top right corner.   2. On the ‘User Center’ page, click the ‘Settings(Change)’ button on the a...

An asset password is a secondary password used specifically for asset withdrawals. This adds an extra layer of security, requiring additional verification before any withdrawal can be processed.   ...

On the Website                  On the App   Web 1. After logging in, click the profile icon at the top right corner.   2. On the ‘User Center’ page, click the ‘Link’ button on the highlighted pho...

  You can check the fees here: https://www.batonex.com/en/commission   Batonex offers some of the lowest trading fees in the industry. Experience high quality service while reducing your trading co...