How to Cancel a Withdrawal

On the Website                  On the App

Web

1. After logging in, click the "Balance" button at the top right corner.

2. Click on "History."

3. On the History page, click the "Withdraw" tab.
*Withdrawals cannot be canceled if a TxID has been generated and the withdrawal is already being processed.

*You can only cancel a withdrawal if the status is "Pending Withdrawal."

App

You can click the Balance button in the bottom right corner, search for the asset you want to cancel the withdrawal from, and then cancel the withdrawal from the asset history page.

*Withdrawals cannot be canceled if a TxID has been generated and the withdrawal is already being processed.

*You can only cancel a withdrawal if the status is "Pending Withdrawal."